Permissions

Manage user access and invite administrators who do not need a training record.

Permissions is Provider Senior Manager only. It controls who can sign in, what they can do, and which Homes they can manage.

The Permissions page, with user counts, filters and the user list

Five cards across the top: all users, how many can sign in, how many Provider Senior Managers, how many Home Managers, and how many have had access removed.

Filter by permission level, Home and sign-in status. Each row shows the person, their permission, their access scope and whether they can currently sign in.

The three permission levels

LevelWhat they can do
Provider Senior ManagerManage training assignments, Learning Paths, Courses and users across the provider
Home ManagerManage staff training for selected Homes
StaffSign in and complete their own training; cannot manage other staff

Inviting an admin user

Invite admin user creates a sign-in for someone who needs to manage or support training without a training record of their own, such as a head-office administrator.

The Invite admin user panel, showing the permission levels and login setup
  1. Select Invite admin user.
  2. Enter their name and email, choose the permission level, and set a temporary password.
  3. Check the details and create the account.

Use Staff onboarding for care staff

Support workers, deputies and registered managers need their own training record. Onboard them from Staff; the admin invitation flow does not create a training profile.

Share the login details securely

This flow does not send an invite or reset email. Share the temporary password with the person securely.

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