Senior manager overview

Find organisation-wide settings and guidance for Provider Senior Managers.

Provider Senior Managers manage training across every Home in the Provider. You can also manage user access, add courses and external record types, create Learning Paths and manage Bank Staff. If your organisation uses the Register, you can review it here too.

This guide covers the tasks and settings available to senior managers. Manager overview explains the shared screens.

Find a task

What's different from a Home Manager

Home ManagerProvider Senior Manager
ScopeTheir assigned HomesEvery Home in the provider
Own trainingLearning section when a training profile is attachedLearning section when a training profile is attached
PermissionsNo accessFull user management
Course LibraryView and assign onlyCan add courses and external records
Learning PathsView and assignCan create and edit
Bank StaffRead-only profiles, with attendance and evidence actions on authorised sessionsCan onboard and manage
AssigningHome Staff onlyHome Staff, Bank Staff, or both
Find the senior manager menu
The Provider Senior Manager sidebar, with Permissions and the Face-to-face training submenu

Your own training

You can have management access and a training profile on the same login. Once a training profile is attached, the Learning section gives you My training, My courses and Upcoming. Use Your training for your own learning.

To add a training profile to an existing senior-manager login:

  1. Open Staff, then Home staff, and select Onboard staff.
  2. Choose Use existing manager workflow and select the eligible manager.
  3. Add their Home, job role and start dates. Tick any Learning Paths you want to assign.
  4. Review and save. Their existing login and management permission are kept.

If the option isn't offered for that person, ask an authorised senior manager or Nest for help.

Attendance and evidence on your own record

Another authorised manager must record attendance and manage evidence on your own training record.

Common questions

Do I need a second login to do my own training?

No. An eligible senior-manager login can have a staff training profile attached. See Your own training above.

For help with changing an assigned Learning Path or Register availability, open the relevant task page.


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